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How do I Register?

Click on the Request Registration Link, fill in the required fields and click submit.  Once Submitted a member of the security group will complete your registration and notify you with details within 2 business days.

What do I do if I have forgotten my password?

Click on the Forgot Password Link, enter your email address we will send you an email with a password reset link.

How do I Reset my password?

From the account profile select the Password box.

How do I locate my account information?

When logged in click on the My Account link in the top right hand corner of the screen.

How do I access my Purchase Order?

Once logged in, click on the Customer Orders button.  Then key in the requested Purchase Order # or a Southwire Order # and click Submit.  The order will be displayed.

How do I check inventory?

Once logged in, click on the Inventory button.  Then key in the requested CMIR (Customer Material Number) or a Southwire Material Number and click Submit.  The material will then be displayed indicating inventory availability.

How do I access all documents for an order?

• Once logged in, click on the Customer Orders button.
• Narrow search by filters, key in the Southwire Order # or Customer Purchase Order #.
• Once orders are displayed, click the View Documents link. Select one or all of the documents to be saved and choose the Save Selected button. All files will be saved into a zip file.

How do I unzip files?

• Open File Explorer and find the zipped folder.
• To unzip the entire folder, right-click, select Extract All, select the destination for the files to be extracted to, and select Extract.
• To unzip a single file or folder, double-click the zipped folder to open it. Then, drag or copy the item from the zipped folder to a new location.